Privacy Policy

Introduction

This Privacy Policy governs the Websites and Services made available online by 37Games for use on mobile devices, tablets, personal computers and other devices. By accessing or using any of the Websites or Services, you are consenting to this Privacy Policy. This Privacy Policy describes what information 37Games collects from users; how such information is used and stored; when such information may be disclosed to third parties; how users, parents, and guardians can control the use and disclosure of collected information; and how information is protected. PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE YOU USE OUR SERVICES OR WEBSITES.

For matters not covered herein, you may refer to our TERMS OF USE (https://gpassport.37games.com/center/ServicePrivacy/service). If you have any questions or complaints regarding this Privacy Policy, please contact us at global.support@37games.com.

Please kindly be noted that this Privacy Policy does not apply to such online activities outside 37Games’ websites and games, and meanwhile we cannot control the activities on other websites. Also, we highly recommend that you read the privacy policy of any third-party website you may be directed to before providing any personally identifiable information.

Your use of 37Games’ online products or services indicates that you assent to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our websites or other 37Games’ products or services. This Privacy Policy may change from time to time, so please check back periodically to ensure that you are aware of any changes. If we make a material change to this Privacy Policy, we will notify you by posting the change on our websites or in this Privacy Policy and, if necessary, give you additional choices regarding such change prior to the change becoming effective. Your continued use of the websites or other 37Games’ products or services will signify your acceptance of these changes.

Please kindly be noted that you are free to decide whether to provide your personal information to us or not, but disagreement on your side, to some degree, may adversely affect your user experience of our service, or in some cases, keep you from using our service.

Content

1. What is the Scope of this Privacy Policy?

37Games publishes and operates games both on web and mobile devices. 37Games, including its affiliates, subsidiaries or other entities that control, are controlled by or are under common control with 37Games will be referred to as “37Games”, “we”, “our” or “us” in this Privacy Policy.

This Privacy Policy shall apply when you access and use our Services and Websites, including any websites, games, applications, or domains owned or controlled by 37Games.

2. Categories of Information We Collect and How We Use It

When you use or access our Websites and Services, we collect different categories of personal data. Below, we outline each specific category of data collected, its purpose, and the legal basis under applicable data protection laws such as the General Data Protection Regulation (GDPR).

2.1. Account Registration and Management

Types of Data Collected:

· Username

· Password

· Email address (optional)

Purpose of Collection:

· To create and manage your account

· To allow authentication and secure access to our Services

Legal Basis:

· Performance of a contract (Article 6(1)(b) GDPR)

2.2. Personalization of Your Experience

Types of Data Collected:

· Gender

· Biographic details (e.g., age or age range)

· Approximate location information (as provided by you)

· Links to social network profiles

· Details about games played

· Player ID assigned by us

· Profile photo (if uploaded by you)

Purpose of Collection:

· To provide personalized features and enhance your user experience

· To identify and suggest connections with other players

· To enable interaction and communication with other users within our Websites and Services

· To notify players of in-game updates, new products, or promotional offers

· To administer rewards, surveys, sweepstakes, contests, or other promotional activities or events

Legal Basis:

· Legitimate interest in providing a customized experience (Article 6(1)(f) GDPR)

Note: we only collect approximate location information based on IP address, and we never collect precise location information based on GPS or device.

2.3. Compliance with Age Restrictions and Legal Requirements

Types of Data Collected:

· Date of birth

· Parent or guardian’s email address (for users classified as children under applicable law)

Purpose of Collection:

· To verify age and obtain parental consent where required by law

· To comply with our legal obligations regarding child protection

Legal Basis:

· Compliance with legal obligations (Article 6(1)(c) GDPR)

2.4. Automatically Collected Technical and Usage Data

Types of Data Collected:

· IP address

· Device information (computer/mobile type, operating system version, browser type, browser language)

· Device identifiers (e.g., Google Advertising ID (GAID) or Identifier for Advertising (IDFA), subject to user consent)

· Referring and exit pages, URLs

· Platform type

· Click behavior and page interactions (e.g., pages viewed, time spent, game state, date and time of activities)

· Domain names and landing pages

· Cookies (see our Cookie Policy for more details)

Purpose of Collection:

· To operate, improve, and optimize our Services, Websites, and user experiences

· To analyze user behavior to improve service quality and performance

· To help prevent fraud or potentially illegal activities and enforce our Terms of Service

· To manage and deliver contextual and behavioral advertising

· To conduct statistical and thematic analysis for service improvements

Legal Basis:

· Legitimate interest in securing our Services and improving user experience (Article 6(1)(f) GDPR)

· Consent for tracking and advertising purposes (Article 6(1)(a) GDPR, where applicable)

2.5. Information Collected from Social Networks and Third-Party Platforms

Types of Data Collected:

· Social network or third-party platform user ID

· Publicly available information from social networks

· Email address associated with your third-party login (subject to your consent)

· Friends list (subject to your privacy settings)

· Messages you send to our official account or post on our official page on Social Networks and Third-Party Platforms

· Any additional information shared with us by the social network or third-party platform

Purpose of Collection:

· To enable login and account creation through third-party platforms

· To identify and suggest potential in-game connections

· To enhance gameplay and social features for a better user experience

· To receive and respond to your messages

· To provide personalized in-game offers and promotions (subject to your privacy settings) 

Legal Basis:

· Legitimate interest in integrating third-party services and enhancing user experience (Article 6(1)(f) GDPR)

· Consent for optional social features (Article 6(1)(a) GDPR)

2.6. Communications and User-Generated Content

Types of Data Collected:

· Messages, forum posts, comments, and other content shared on our platforms

· Private messages or invitations sent to other users

· Customer service inquiries, including user ID, in-game activities, and communication history

Purpose of Collection:

· To enable communication between users

· To provide customer support and respond to player inquiries

· To monitor for policy violations and ensure a safe environment for all users

· To enforce our agreements with third parties

Legal Basis:

· Legitimate interest in maintaining a safe and engaging platform (Article 6(1)(f) GDPR)

· Compliance with legal obligations (Article 6(1)(c) GDPR)

2.7. Promotional and Marketing Communications

Types of Data Collected:

· Email address 

· Phone number or other identifiers associated with communication devices

Purpose of Collection:

· To send promotional emails, push notifications, or in-game offers

· To notify players of updates, new products, or promotional offers

· To administer marketing campaigns, sweepstakes, or contests

· To send promotional messages via email or mobile phone (subject to consent requirements in applicable jurisdictions)

Legal Basis:

· Legitimate interest in informing users about relevant offers and promotions (Article 6(1)(f) GDPR)

· Consent where required by applicable law (Article 6(1)(a) GDPR)

Note: Our collection and use of your email address, phone number or other identifiers associated with communication devices for promotional or marketing purpose are subject to your consent. However, in accordance with applicable law, we may send promotional or marketing communications of similar services to your email address or phone number provided that you clearly and distinctly are given the opportunity to object, free of charge and in an easy manner.

2.8. Information Collected for Customer Support Services

Types of Data Collected:

· Player ID

· Email address

· Communication history with customer support

· Reports of bugs, complaints, and user feedback

· User inquiries and messages directed to our customer support or automated support services

· Related interaction logs and metadata

Purpose of Collection:

· To respond to user inquiries, bug reports, and service requests

· To improve service quality and user experience

Legal Basis:

· Performance of a contract (Article 6(1)(b) GDPR) when responding to user inquiries

· Legitimate interest in improving customer support and service quality (Article 6(1)(f) GDPR)

Note: Customer support inquiries may be submitted via in-game inquiry systems, email, or other available channels. We only use customer support data to resolve user issues and improve our Services.

3. Sharing of Personal Data with Third Parties

When we share your data with third parties, we do so for specific purposes. Below, we outline each type of data shared, the purpose, and the corresponding legal basis under the GDPR.

3.1 Sharing with Service Providers for Service Operations

Types of Data Shared:

· Device identifiers (e.g., Google Advertising ID (GAID) or Identifier for Advertising (IDFA), subject to consent)

· IP address

· Other necessary technical information required for hosting and service maintenance

Purpose of Sharing:

· To provide hosting, data storage, customer support, and other essential services

Legal Basis:

· Legitimate interest in operating and maintaining our Services (Article 6(1)(f) GDPR)

3.2 Payments Processed by Third-Party Providers

Types of Data Collected:

· Payment-related information (e.g., transaction details, payment method, email address used for transactions) collected directly by third-party payment processors

Purpose of Processing:

· To facilitate secure payment processing and fraud prevention

Legal Basis:

· Performance of a contract (Article 6(1)(b) GDPR)

· Compliance with legal obligations (Article 6(1)(c) GDPR)

Note: We do not collect, store, or process payment information ourselves, as all payments are handled directly by third-party payment processors that are PCI-DSS compliant. Users should refer to the privacy policy of the respective payment provider for further details on how their payment data is processed.

3.3 Sharing with Analytics Providers

Types of Data Shared:

· Device identifiers (e.g., Google Advertising ID (GAID) or Identifier for Advertising (IDFA), subject to consent)

· IP address

· Website usage data (e.g., pages visited, time spent on pages, game-related interactions)

Purpose of Sharing:

· To analyze user behavior and improve our Websites and Services

· To conduct performance monitoring and troubleshooting

Legal Basis:

· Legitimate interest in improving and optimizing our Services (Article 6(1)(f) GDPR)

· Consent for certain analytics activities where required (Article 6(1)(a) GDPR)

3.4 Sharing with Marketing and Advertising Partners

Types of Data Shared:

· Device identifiers (e.g., Google Advertising ID (GAID) or Identifier for Advertising (IDFA), subject to consent)

· IP address

· Approximate location information

· Behavioral data related to interactions with our Services

Purpose of Sharing:

· To provide personalized advertising and promotional offers

· To measure the effectiveness of our advertising campaigns

Legal Basis:

· Consent (Article 6(1)(a) GDPR)

3.5 Sharing with AI-Powered Service Providers

Types of Data Shared:

· User inquiries and messages directed to our customer support or automated support services

· Related interaction logs and metadata

Purpose of Sharing:

· To provide automated customer support and enhance user experience through AI-powered tools

· To analyze and improve the efficiency of our customer support services

Legal Basis:

· Legitimate interest in providing efficient and responsive customer support (Article 6(1)(f) GDPR)

Note: We ensure that AI service providers process user inquiries in compliance with applicable privacy laws and maintain strict confidentiality of personal data. No data is used for independent AI training purposes.

3.6 Sharing for Legal and Compliance Purposes

Types of Data Shared:

· Any information required by law or regulatory authorities

Purpose of Sharing:

· To comply with legal obligations, respond to legal requests, and protect rights

· To investigate and prevent fraud, security breaches, or potential policy violations

Legal Basis:

· Compliance with legal obligations (Article 6(1)(c) GDPR)

3.7 Sharing with Other Users (Community Features)

Types of Data Shared:

· Player ID

· Player profile photo

· User-generated content (e.g., comments, posts, in-game interactions)

Purpose of Sharing:

· To enable communication and interaction within the Services

Legal Basis:

· Legitimate interest in facilitating social interactions within our Services (Article 6(1)(f) GDPR)

Note: We require all third-party service providers to comply with applicable privacy laws and to use the information solely on our behalf. Users can manage their data-sharing preferences in their account settings where applicable.

3.9 Sharing with Cloud Service Providers
Types of Data Shared:

· All personal data collected as described in this Privacy Policy

Purpose of Sharing:

· To securely store and manage the personal data collected through our Websites and Services, as we rely on third-party cloud infrastructure instead of maintaining our own servers

Legal Basis:

· Our legitimate interest in ensuring secure, reliable, and scalable storage of personal data (Article 6(1)(f) GDPR)

Note:
We require all cloud service providers to implement appropriate technical and organizational measures to protect your data and to process it solely on our behalf, in accordance with applicable data protection laws and this Privacy Policy.

4. How can you manage your privacy settings

You can review and adjust your privacy settings by accessing the relevant settings page within our Websites and Services. If you have any questions about our data collection practices or wish to exercise your data protection rights, please refer to the “How do we manage and update your information” section in our Privacy Policy or contact us at global.support@37games.com.

5. What if you do not agree to provide certain information to us, or you do not consent to our processing, transmitting and/or storing of your personal information?

A: Please kindly be noted that, in provision of service, we will need some of your personal information to proceed our service, and absence or delay in providing such information may prevent you from using part or all of our service, or adversely affects the user experience of our service. For example, when you subscribe our new games, we may need your mobile phone number to make such subscription, otherwise you might not subscribe the new game successfully; and you may need to provide your mobile phone number to us when you file an account appeal due to that you have forgot your password or other reasons, absence or delay in provision of such information may prolong our handling time of your account appeal. To learn more scenarios where we will require your information, we strongly recommend that you read this Privacy Policy carefully and comprehensively.

6. What personal information do we store?

A: We will store the information we collect from you and from third party platforms. However, we will not store your financial information you use to make payment, as such information is directly provided to the payment service providers.

7. How long do we keep your information?

A: We will keep your information as long as reasonable and necessary for providing service to you. Generally, it is life time your use of our service. But in some jurisdictions, we are legally required to keep some information longer. In addition to that, we need to keep the records of your payments (without your financial information), use of virtual currency and items, and consumer service for the period of statute of limitations in your jurisdiction. You may require us to delete your information at any time by email to global.support@37games.com. If you are the legal representative of a child who is our user, you may ask us to delete the child’s information. We will respond to your request within one (1) month, but we could not delete the information we are required to retain by applicable law or reasonably necessary for our legitimate interest.

8. Do we transfer your data to foreign countries?

A: We use third-party cloud service providers to store your personal data, and their service located in Singapore and the United States.  The other third parties with whom we share your personal data may also store the shared personal data in different locations, such as Sweden, Singapore and the United States. Transfers between us and these third parties use applicable safeguards, such as incorporating standard contractual clauses or taking into account adequacy assessments as required by applicable law.

9. How can you control the content you have disclosed to our platforms publicly?

A: Please kindly noted that we may offer BBS, chat rooms and/or in-game chat system in our service, and those are public place that all your disclosed content will be accessible by all users, which may entail risks to some extent. So, in avoidance of any risky activities, we hereby respectively remind you that you might want to think twice when you decided to disclose personal information, especially the personal insensitive information in the public place. As the service provider, we hereby inform you that it is optional to disclose your personal information to the public or not, and you can delete your disclosed content by contacting global.support@37games.com.

10. How to reach us if you have any questions or concerns regarding this Privacy Policy?

A: You can reach us by global.support@37games.com and we will respond to you within one (1) month after successfully receipt of your email.

11. What safety measures and schemes have we adopted to assure your information and data protection?

A: To better protect your personal information and data, we have adopted a series of measures internally and externally, such as the following:

1) user password encryption processing when storage;

2) access control of internal data;

3) data is transmitted through the Intranet special line;

4) fortress mechanism;

5) data processing agreement when cooperated with third parties.

12. How do we manage and update your information?

A: To manage and update information we collect from a social network operator or any third party, please refer to the setting page of such social network operator or third party.

To manage and update information you send directly to us, visit the setting pages in the Websites or Services.

If you want to access, manage or update the information 37Games has about you or have additional questions, e-mail us at global.support@37games.com. We will respond to your request within one (1) month.

If you want to stop us from actively using your information, or delete your information, or delete your child’s information, please send an email to global.support@37games.com. We will respond to your request within one (1) month.

If you want to require a copy of the information 37Games has about you so that you could transfer it to another service provider, please send an email to global.support@37games.com. We will respond to your request within one (1) month.

If you want to stop us from using your dynamic location data, you can go to the settings on your mobile or communication device for the relevant application.

If you want to stop receiving promotional communications, please e-mail us at global.support@37games.com. Please note your request may take up to three (3) workdays to be processed in our system during which time you may continue to receive emails.

If you want to stop us from using your cookies, you can go to the setting pages of the browser or go to the setting page of flash player. Please note if you stop us from using cookies, you will not be able to enjoy some of the features on the Websites or Services.

13. Do we track signals?

A: Since there is no consensus on how to respond to do not tracking signals (DNS), we do not respond to (DNS) now.

14. What are our suggestions regarding third party?

A: Third-party advertising companies and third-party analytics technologies integrated into our Services may (including SDK [Software Development Kit] and API [Application Program Interfaces] integrations) combine the information they collect in connection with your use of our Services with information they have independently collected over time and/or across different platforms. Many of these companies collect and use information pursuant to their own privacy policies. They collect the information directly from you, independent from the information we affirmatively share with third parties as set forth above. A list of third parties in our Services as well as how to opt out to the extent applicable can be found at https://gpassport.37games.com/center/ServicePrivacy/customize?keyWord=3rdlist. Our Websites and Services may contain advertising or links to third-party services. If you click on those links, including an advertisement, you will leave our Service and go to the third-party service or site that you selected. If you visit a third-party website or use a third-party service, you should consult that service's or site's privacy policy as your use of third-party sites or services is governed by their privacy policies.

15.What are our policies for children?

A: 37Games does not offer products for purchase by children, and we do not knowingly collect personal information from children. If you are a child as defined by applicable law in your jurisdiction, you may use and access 37Games Websites and Services only with the permission of a parent or guardian.

37Games respects the privacy of parents and children and is committed to complying with the law. If a parent believes that his or her child has submitted personal information to 37Games, he or she can contact us via email at global.support@37games.com. We recognize the importance of safeguarding the privacy of children and encourage parents to check and monitor their children's use of online activities regularly.

16.How to notice the change of our Privacy Policy?

A: We may from time to time make changes to our Privacy Policy, we will tell you and other players by placing a notice on https://gpassport.37games.com/center/ServicePrivacy/privacy or by sending you a notice to the e-mail address we have on file for you prior to the change becoming effective. We may supplement this process by placing notices on game blogs, social network pages, and/or forums and on other Websites. You should periodically check https://gpassport.37games.com/center/ServicePrivacy/privacy and this Privacy Policy for updates.

17.How can you contact us?

A: If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to global.support@37games.com.

U.S. State Data Privacy Laws Notice

In addition to our privacy policy, we provide the following notice in accordance with the California Consumer Privacy Act of 2018, as amended, effective January 1, 2023. Additionally, Virginia (effective January 1, 2023), Colorado (effective July 1, 2023), Connecticut (effective July 1, 2023), Utah (effective December 31, 2023), Oregon (effective July 1, 2024), Texas (effective July 1, 2024), Montana (effective October 1, 2024), Delaware (effective January 1, 2025), Iowa (effective January 1, 2025), Nebraska (effective January 1, 2025), New Hampshire (effective January 1, 2025) and New Jersey (effective January 15, 2025) have passed laws extending similar privacy rights to their consumers. We use this notice to make disclosures required by these state laws.

Please note that the rules implementing some of these laws have not yet been finalized. We are continuously working to better comply with these laws, and we will update our processes, disclosures, and this notice as these implementing rules are finalized.

1. The Categories of Personal Information We Collect and the Purpose of Collection

PERSONAL IDENTIFIERS, (e.g. user name, password, email address, social media handles, and any open field such as chat records), collected from you (both directly and through your use of our games and services), and Social Media and other third-party accounts, if you choose to link them.

We collect such category of your personal information to create a user account for you so that you could accept our service.

PROTECTED CLASSIFICATIONS, (e.g. age/date of birth, gender), collected from you (both directly and through your use of our games and services).

We collect such category of your personal information to provide personalized service to you.

COMMERCIAL INFORMATION, (e.g. order details/purchase history, subscriptions, refunds, payments, gifts, unclaimed property information), collected from you (both directly and through your use of our games and services), and our third-party payment processors.

We collect such category of your personal information to provide personalized service to you.

ACTIVITY INFORMATION, (e.g. region, activity log, cookies, operating systems and versions, licenses details, forum content, wish list, game-play information, including match data, progress and history, game stats, unlocks), collected from you (both directly and through your use of our games and services), and our affiliates.

We collect such category of your personal information to improve our service and provide personalized service to you.

INFERENCES ABOUT A PERSON, (e.g. reputation, experience, influencer type, interests), collected from you (both directly and through your use of our games and services), our affiliates and business partners, and Social Media and other third-party accounts, if you choose to link them.

We collect such category of your personal information to provide personalized service to you.

GEOLOCATION DATA, (e.g. coarse geolocation based on IP address, IP address), collected from you (both directly and through your use of our games and services). WE DO NOT COLLECT YOUR PRECISE GEOLOCATION.

We collect such category of your personal information to support the functionality of our service.

CONTENT OF COMMUNICATIONS, (e.g. audio, speech to text chat transcription, information submitted in forums, chat, or message boards, communications with customer service), collected from you (both directly and through your use of our games and services).

We collect such category of your personal information to improve our service and provide personalized service to you.

SENSITIVE INFORMATION. The only sensitive personal information we may collect from you is your account log-in in combination with password or access code with which you could log into our service. Please note that while we may collect you geolocation data based on your IP address, such geolocation data is approximate, e.g., your city, but not your street, so that it is not sensitive personal information. We will not collect your precise geolocation data, which is sensitive personal information.

We collect such sensitive information for the purpose of providing service to you.

We determine the retention period for each of the categories of personal information listed above based on (1) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements applicable to such information, (3) internal operational needs, and (4) any need for the information based on any actual or anticipated investigation or litigation.

2. Do Not Sell or Share My Personal Information

You have the right to know whether your personal information is being sold. Your personal information is sold when it is shared with a third party in exchange for valuable consideration for a purpose that is not a “business purpose” as defined in the CCPA. We do not sell your personal information.

You have the right to know whether your personal information is being shared. Sharing means renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal Information by the business to a third party for cross-context behavioral advertising. We may provide third parties, your device identifier, but only if you affirmatively allow us to collect them, and your IP address.

3. Right to Know, Right to Receive, Right to Correct, Right to Delete

You have the right to:

Know the categories and specific pieces of personal information we collected and retained about you over the previous 12 months.

Receive a copy of your personal information we retain at the time of your request.

Correct your personal information we retain which are inaccurate.

Delete your personal information we retain at the time of your request.

If you want to exercise the above rights, you can contact us with global.support@37games.com. Before providing the required services, we may ask to verify your identity or the identity of your authorized agent.

4. Right to “Opt-out” of “Sale” or “Sharing”

You have the right to “opt-out” so that a business can no longer sell your personal information, or transfer or make available of a consumer's personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration. We not sell your personal information, so we do not offer an opt out for “Sale”. We may provide third parties your device identifier, but only if you affirmatively allow us to collect them, and your IP address. You may opt-out of such sharing at https://gpassport.37games.com/center/ServicePrivacy/customize?keyWord=3rdlist.

5. Financial Incentives

You have the right to know the financial incentives, if any, for sharing your personal information we collect. We do not provide any financial incentives to you for sharing your personal information.

6. The Right to Limit Use and Disclosure of Sensitive Personal Information

You have the right to limit use and disclosure of sensitive personal information. The only sensitive personal information we may collect from you is your account log-in in combination with password or access code with which you could log into our service. We do not collect any other sensitive personal information. Regarding the account log-in in combination with password or access code, we will automatically limit its use of them to that which is necessary to perform the services, and we will not disclose such information to third parties, so that we are not required to provide a method for submitting a request to limit use or disclosure of such information.

7. No Retaliation

You have the right to avoid any discrimination because your exercise of your rights. We will not deny your access to our service, or provide different prices or qualities of services because you exercise your rights.

Brazilian General Data Protection Law (LGPD) Notice for Brazilian Consumers

This Brazil Privacy Notice (“Notice”) applies to personal data processing activities under Brazilian law and supplements our Privacy Policy.

Under the Brazilian General Data Protection Law (the “LGPD”), you have the following rights.

I – confirmation of the existence of the processing;

II – access to the data;

III – correction of incomplete, inaccurate or out-of-date data;

IV – anonymization, blocking or deletion of unnecessary or excessive data or data processed in noncompliance with the provisions of the LGPD;

V – portability of the data to another service provider or product provider, by the means of an express request, pursuant with the regulations of the national authority, and subject to commercial and industrial secrets;

VI – deletion of personal data processed with the consent of the data subject, except in the situations provided in Art. 16 of the LGPD;

VII – information about public and private entities with which we have shared data;

VIII – information about the possibility of denying consent and the consequences of such denial;

IX – revocation of consent as provided in §5 of Art. 8 of the LGPD.

Our Privacy Policy provides information about how we share data with third parties. YOUR INFORMATION WILL BE STORED ON THE AMAZON WEB SERVICE (AWS), WHOSE DATA CENTERS ARE LOCATED IN THE UNITED STATE OF AMERICA AND SINGAPORE. The reason why we transfer your information to the United State of America and Singapore is that they are where the AWS data centers on which we store the information of Brazilian users are located. For more information about how AWS complies with the LGPD, you can visit https://aws.amazon.com/pt/compliance/brazil-data-privacy/.

To request more information about our data practices, you may contact the Data Protection Officer at with global.support@37games.com. You also have the right to petition the National Data Protection Authority (ANPD) by contacting the ANPD directly.

Last Update April 28, 2025.